
SHIPPING & DELIVERY POLICY
Last updated December 14, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.balingwiredirect.com/content/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Shipping Fees
We offer shipping at the following rates:
All times and dates given for delivery of the products are given in good faith but are estimates only.
All Baling Wire Direct orders will be shipped via LTL Freight. We do not offer will call pickup and customers cannot arrange their own freight and/or use their own freight account. The shipping cost calculated at the time of checkout is the actual freight cost. Additional charges may apply to residential locations, limited access locations, liftgate deliveries, sort and segregate, etc. All these options are available to select during checkout and applicable fees will be added to the total freight cost. Limited Access Locations include but are not limited to: Individual/Mini Storage Units, Churches, Universities, Schools, Construction Sites, Fairs or Carnivals, Prisons, Military Bases, Mine Sites, Wind Farm Sites, or any site that requires an inspection upon delivery. If your shipment is determined to be Limited Access and “YES” was not selected, you will be billed directly for the applicable Limited Access Fee at the time of shipment and/or upon delivery. Baling Wire Direct reserves the right to charge the payment method on file. Liftgate service is required on all Baling Wire Direct orders IF YOU DO NOT have a loading dock or forklift. If “NO” is selected and a lift gate is required for your delivery, you will be billed directly for the applicable liftgate fee. Baling Wire Direct reserves the right to charge the payment method on file. All customers are responsible for selecting “Residential” if the shipping address is residential. If the shipping address is selected as business and found to be residential, Baling Wire Direct reserves the right to charge the payment method on file for the applicable fee.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
• Canada
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.balingwiredirect.com/content/return-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: 855-947-3843
- Email: [email protected]
- Online contact form: https://www.balingwiredirect.com/contact-us